Shipping

Shipping & Delivery Policy

Last updated: January 2026. Questions: kontakt@boxofus.com.

Below we explain where we ship, how long it usually takes and how we charge for delivery. The windows below are estimated transit times, not guaranteed delivery dates.

Order handling

We usually prepare orders within 1–2 business days. After dispatch, the estimated transit times below apply.

Regions and estimated transit

Poland1–3 business days
EU / EEA countries3–7 business days
United Kingdom / Switzerland4–8 business days
USA / Canada5–10 business days
Australia / New Zealand / Japan / South Korea6–14 business days

Available countries are confirmed at checkout. We do not promise delivery to countries we cannot actually serve, or where it would breach applicable sanctions, law, or carrier/payment-provider restrictions.

Shipping cost

  • The shipping cost is clearly shown before payment, in the selected currency.
  • No hidden shipping charge is added after purchase.

Tracking

We provide a tracking number whenever the selected carrier supports it. We send shipment information when available. We use tracked delivery whenever reasonably possible.

Duties and taxes outside the EU

Customers outside the EU may be responsible for import duties, VAT or brokerage fees, unless checkout explicitly states these are prepaid.

Address accuracy

Please provide a correct delivery address. Address accuracy is the customer's responsibility, subject to your consumer-law protections.

Lost or damaged shipments

Please report lost or damaged shipments to kontakt@boxofus.com. Your statutory consumer rights are not limited.

See our returns policy

Contact us — kontakt@boxofus.com · +48 783 461 538